Will I own the equipment? Yes the equipment belongs to you However we guarantee the kit for the life duration of your subscription..

How do I pay the monthly fee?  We  prefer a standing order. You ask your bank to pay the set amount into our account on the 1st of each month. This is the safest most secure way. You have control over the amount and dates. Unlike direct debit, using this method is impossible for us to receive anything but the correct amount from you.

If I return to the UK for long periods do I have to continue to pay? No, we bill month by month. With no contract terms. You may come and go as you please. We operate a "Calendar monthly" billing system.

If I move can I take it with me? Yes providing you move to an area covered by our service. However the equipment belongs to you so you may be able to use the equipment with another provider.

Are you regulated or registered with any authorities bodies? Yes we have registered with the Spanish CMT. We have our papers available for inspection.  Equivalent of OF COM in the UK.

What speed internet do you offer? Our standard rate offers connections of up to 2Mbps Often at quieter times many customers experience faster speeds. The truth is we offer the best available speed when possible. Like ALL ISPs its impossible to guarantee speeds all the time. We do however offer a full money back guarantee to any customers who feel the connection is not up to scratch.